Privacy Policy

Effective date: April 26, 2026

Black Dream Haze respects your privacy. This policy explains how we collect, use, and protect information submitted through our websites, forms, chat widgets, appointment inquiry flows, and related lead follow-up services.

Information we collect

Name, email address, phone number, and inquiry details you submit.
Appointment or service interests you choose to share.
Message history related to your inquiry, appointment, or support request.
Basic website usage data such as pages visited and form submissions.

How we use information

To respond to inquiries and appointment requests.
To send follow-up messages, missed-call responses, booking reminders, and review requests.
To provide customer support and route requests to the appropriate person.
To improve our services and workflow reliability.

SMS and email communications

If you opt in, we may send SMS and/or email follow-ups about your inquiry, appointment request, missed call, booking, or customer support request. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from SMS or HELP for help.

Sharing information

We do not sell personal information. We may share information with service providers that help operate our websites, messaging, CRM, booking, analytics, or customer support systems, only as needed to provide the service.

Data security

We use reasonable administrative, technical, and organizational safeguards to protect submitted information. No online system can be guaranteed completely secure.

Your choices

You may request updates or deletion of your information by contacting us. You may opt out of SMS by replying STOP.

Contact

ReplyRecover
Orlando, FL
Email: [email protected]
Contact by email or booking calendar.